Frequently Asked Questions
Everything you need to know about your Lullaby Club experience.
What is the status of my order?
Once your order has been dispatched, you will receive a confirmation email with a unique tracking number. You can use this number on our carrier's website to monitor your shipment's progress.
What is your return policy?
We accept returns on full-priced items within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are final sale unless deemed faulty.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary depending on your location and are calculated at checkout.
How do I care for my Lullaby Club garments?
To ensure the longevity of our natural fabrics, we recommend a cold hand wash or a gentle machine wash in a laundry bag. Always air dry in the shade and avoid tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and offer flexible payment options including Afterpay and Klarna for eligible regions.
How do I know which size to choose?
Many of our styles are designed for a relaxed, oversized fit. We provide a detailed size guide on each product page with specific measurements to help you find your perfect fit.